VSS
Training Program
Veteran Support Specialist
Purpose of the VSS Program
Empower those who serve Veterans and military families to help their clients navigate a complex system of care
Provide Veterans in transition with a peer/coach/mentor who has “been there”
Increase the capability and versatility of VSOs to engage with Veterans to address a broad range of issues and needs
WHAT IS A
Veteran Support Specialist?
Stay Updated
The Veteran Support Specialist program works to make North Carolina the most military and veteran-friendly state in the nation. VSS offers learners comprehensive guidance and training to learn and sustain the most effective ways to serve those who have served our country.
Interested in improving the way you serve Veterans and military-connected clients? Get news and updates about the VSS program delivered straight to your inbox.
Testimonials
“It was very beneficial to learn how to deescalate tense situations and properly motivate the families we work with on a daily basis. I learned a lot about how important it is to watch my language when speaking to veterans thanks to the course I took on military culture. The section on co-occurring needs really hit close to the purpose of the Coordination Center as one of the NC Serves programs! Of course, none of us would be capable of completing it without self-care.”
“Through the use of de-escalation tactics, this training has reinforced how to assist our veterans who are dealing with TBI/PTSD, MST, and other mental health difficulties.”
“The VSS training was a good use of my time because it taught me more about the population I work with. It contained insightful information that I was unaware of. It deconstructed a number of topics that are applicable both at work and outside of it.”
“It was reassuring to learn that some of the things I was going through while helping veterans weren’t unusual. I like helping veterans, but not as much the paperwork. The veterans I assist teach me a lot about who I am as a person. For every support specialist, these are vital areas.”